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Online Redeem

ONLINE REDEEM


We're here to help make shopping easy.

Welcome to eClubStore and thanks for shopping with us.
We've pulled together all the info you might need to make your shopping experience with us as easy and enjoyable as possible.
In these pages you will find most of the answers to your questions.
Granted we've had to include some legal stuff here and there but if after reading through these pages you still have any questions please don't hesitate to contact our Customer Service team.
They are more than happy to help with any and all of your questions.


We sell authentic Valve products.

eClubStore is owned and operated by ECLUB INTERACTIVE Sdn.Bhd.
Should you have any questions, please contact our customer service team prior to ordering from this Website.
We will always attempt to be as accurate as possible, however, please note that the Items may vary slightly from those displayed on your monitor.
 
It is a condition of sale that product is not resold for commercial use.
 
These Terms and Conditions govern the purchase of any product via www.eclubstore.com.
By seeking to purchase products from the Website, you agree to be bound by the Terms and Conditions, the Terms of Use Agreement and the Privacy Policy.

[View our full terms and conditions here]
 

Product Availability.

eClubStore offers product for sale that we expect to be in stock and available for dispatch from our distribution centre.
Although the Website contains a feature that removes unavailable product from the online store, occasionally a product will sell out before the website is updated.
In the unfortunate circumstance where a product you wish to order becomes unavailable, we will advise you so you can consider an alternative product.
 
Please note that products in your shopping cart are not reserved and may be purchased by other customers.
Unfortunately we are unable to accept back orders, rainchecks or lay-bys on online orders.
 

Contact Us

Should you have a question, please contact us by phone or email.
We value our customers and welcome any comments to help us improve the services we provide to you.
 
For online orders or general enquiries
  • Phone:  +603 9044 0035
  • Email: eclubstore@gmail.com
  • Date:  Monday to Friday, 10am to 6.00pm (Malaysia Time); Saturday, 10am to 4pm
  • Or Write to:
    ECLUB INTERACTIVE SDN. BHD.
    B2-12-1, MIDFIELDS SQUARE EAST,
    JALAN BESI KAWI 1, DATARAN NIAGA SG BESI,
    OFF LEBUHRAYA SUNGAI BESI,
    57100 KUALA LUMPUR,
    W.P., MALAYSIA.


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